Booking & Payment FAQs
I/We definitely want to book you! What’s the next step?
Fantastic! I'm honored that you chose me! To officially book CSP, you’ll have to contact me, let me know what you need, and pay a non-refundable retainer fee. As soon as those few things are in, we're totally working together!
It might take us a couple of months to get the booking fee saved up. Can you pencil us in?
Unfortunately, no. The only way to reserve your date with CSP is to pay the retainer fee. Because I often have multiple inquiries for the same popular dates, my policy is to book the first client who sends a deposit. I feel this is the best way to keep it fair for everyone.
Can we make payments leading up to the portrait session?
Definitely! Let me know when you book that you’d like to set up a weekly or monthly payment plan and I'll hook you up! I would hate that the only reason you didn't choose me is because of your immediate finances.
When is our remaining total due?
Your remaining balance is due by the day of the session. I will send out reminders at different intervals to help keep us both on track and that way we don't have to deal with late payments. *Photos will not be edited until the final payment is made.*
Can we pay our final payment after the session?
If for some reason you aren't able to complete your payment before or on the session date we can discuss when your final payment will be made, but just as above, if for some reason you do need to make late payments, photographs will not be edited until the final payment is sent.
What if we've paid you for our portrait session, but then decide we don't want to book with you?
This would be unfortunate and I hope that doesn't have to happen, but in the event that it does I will return all of your money except for the retainer/booking fee.
But what if we DO want to work with you, but we get sick, are low on funds, or the weather is terrible?
If you find yourself unable to work with me because the weather is poor on the day scheduled, or you get sick, or dealing with a financial barrier, but you do still want to work with me I am more than happy to reschedule, or set up a payment plan. You will have one year to reschedule, otherwise I will return any money other than the retainer/booking fee and any booking after that will need to result in starting over again with the process.
Can I pay with Cash, Check or a Credit Card?
Sure! I accept all ways to pay, If it's Cash I would feel more comfortable accepting that in person. Checks are perfectly fine to mail out. For credit cards I invoice clients using PayPal and similarly to how you would buy something on Amazon with your credit/debit card you can pay for your session online through PayPal.
Who do I make checks out to and where do I send them?
Cross Street Photography. 95 Cross Street, Northport, ME 04849